At TakePaw, we are committed to providing reliable, transparent, and efficient shipping for dog owners worldwide. This Shipping Details page explains how orders are processed, shipped, and delivered, so you can shop with confidence.

Order Processing Time

All orders placed on TakePaw are processed within 1–2 business days after payment confirmation.

Please note:

• Orders placed on weekends or public holidays are processed on the next business day.

• Processing time includes order verification, quality checks, and packaging.

• You will receive a confirmation email once your order has been dispatched.

Shipping Destinations

TakePaw ships to multiple international destinations, including North America, Europe, Australia, and other eligible regions.

Availability may vary based on:

• Local customs regulations

• Carrier restrictions

• Product type or size

If shipping is unavailable to your location, this will be clearly indicated at checkout.

Estimated Delivery Time

Delivery times vary depending on destination and carrier logistics.

Estimated Shipping Timeframes:

• United States: 7–9 business days

• Canada: 8–12 business days

• United Kingdom & Europe: 8–12 business days

• Australia & New Zealand: 9–14 business days

• Other International Locations: 10–15 business days

These estimates include transit time only and do not include order processing.

Shipping Costs

Shipping costs are calculated at checkout and are based on:

• Destination country

• Order weight and size

• Applicable carrier rates

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Tracking Information

Once your order has shipped:

• A tracking number will be sent via email

• Tracking updates may take 24–72 hours to appear in the carrier system

• You can monitor your shipment using the tracking link provided

If tracking information is delayed, this is usually due to carrier updates and not a shipping issue.

Customs, Duties & Taxes

For international orders:

• Customs duties, import taxes, or fees may apply depending on your country’s regulations

• These charges are the responsibility of the customer and are not included in product or shipping prices

TakePaw does not control customs processing times or fees.

Shipping Delays

While we work with reliable logistics partners, shipping delays may occur due to:

• Customs inspections

• Weather conditions

• Carrier delays

• High-volume periods

TakePaw is not responsible for delays beyond our control but will assist in tracking and resolving shipping issues whenever possible.

Incorrect Address & Failed Delivery

Please ensure your shipping address is accurate at checkout.

TakePaw is not responsible for:

• Orders shipped to incorrectly provided addresses

• Failed deliveries due to incomplete or incorrect information

If an order is returned due to address issues, reshipping fees may apply.

Lost or Missing Packages

If your order appears lost or has not arrived within the estimated delivery timeframe:

• Contact our customer support team

• We will investigate with the carrier and provide assistance

Claims must be reported within a reasonable time after the expected delivery date.

Order Changes & Cancellations

Once an order has been processed or shipped:

• It cannot be modified or canceled

• Please contact support immediately if you need assistance before dispatch

Contact Us

For shipping-related questions or concerns, please reach out through our Contact Us page. Our support team is happy to help.